Sports / App
42bd is straightforward about what data we collect from you, why we collect it and how it connects to your account activity — including payment records from Upay or Bank Transfer. Access to our platform and the protections described here depend on your local law and eligible regions.
When you open an account with us, we collect information you provide directly: your name, contact details and the credentials you use to log in. We also record activity connected to your account — such as transaction entries when you fund your wallet through Upay or complete a Bank Transfer. This activity data stays in your account history and is accessible from your signed-in account area. We collect device and session data automatically when you browse our platform — browser type, connection region and pages you visit — so we can keep the service consistent across mobile and desktop. We do not sell your personal data to third parties. Where we share data with service partners, it is limited to what those partners need to process your request — for example, a payment processor handling your Upay or Bank Transfer transaction. Cookies are used to maintain your session and recognise your device on return visits; you can adjust cookie preferences through your browser settings. Retention periods follow what is necessary for account operation and any obligations arising under applicable law. This policy applies to 42bd's platform only. Third-party sites you reach from our pages carry their own policies. Where local law in Bangladesh or your eligible region sets specific data rights, those rights apply as described in the rights section below.
Not every interaction with our platform falls under the same set of data rules. Understanding the boundaries helps you know exactly which protections apply to your account and which sit outside our direct control. The four areas below set out what is inside this policy, what is handled separately and what belongs to third parties entirely.
Any data you enter when creating or logging into your 42bd account — email address, contact information and password credentials — falls inside this policy. We hold this data and you can request a review or correction through the contact route published in the support section.
Transaction entries generated when you use Upay or Bank Transfer to fund your account are stored under your signed-in wallet area. We maintain these records for account operation and in line with applicable obligations. They are visible to you directly from your account history.
Pages you visit on our platform, session duration and device signals are collected automatically to keep the site functional. This data is used for operational purposes only and is not sold or used for external advertising without your explicit consent where required by local law.
Links or services that take you away from 42bd — including external payment processors beyond the handoff point, or any site we do not operate — are governed by those third parties' own privacy terms. We are not responsible for how they handle your data once you leave our pages.
You have concrete steps available to you regarding the data we hold. Start by logging into your account and checking the profile and transaction history sections — most of your stored information is visible there without needing to contact us first. If you spot an error in your account details, the account settings area lets you update contact information directly. For anything not editable through the interface — a request to review what we hold about you, a question about how a specific data point was collected, or a concern about how payment records are retained — reach out through the support contact route listed in the support section below. We aim to respond clearly and without unnecessary delay, though response timeframes depend on the nature of your request. Your rights under this policy apply subject to your local law and eligible region; where local data law in Bangladesh provides specific entitlements, those entitlements are honoured as applicable.
Log into your account and open the transaction history and profile sections. Your stored account data and payment entries from Upay or Bank Transfer are visible there. This is the fastest way to see what we hold without raising a formal request.
Account settings let you update your contact details directly from the signed-in interface. If a field cannot be changed through the interface, contact our support team with the correction you need and the reason for the change.
If you have a question about a specific data point — how it was collected, why it is retained or who it has been shared with — send it to us via the published contact route. We will respond with a factual account of what we hold and why.
For any matter not covered by the self-service options above — including a formal data request or a complaint about how your information was handled — our support route is available and described in the section below.
If you want to raise a data question, correct a record or flag a concern about how your information has been handled, these are the contact paths available on this platform. Use the route that fits your situation. We do not publish support hours or response-time commitments we cannot verify — check the contact page for what is currently shown there.
The live chat widget is accessible from your signed-in account area. Use it to ask about account data, transaction records or cookie settings. It connects you directly to our support team for policy-related questions.
Send a written data request or privacy question to the support email address published on our contact page. Include your account identifier and a clear description of your request so we can locate the relevant records promptly.
Our help centre contains published articles on account management, transaction records and data settings. Check there first for answers to common policy questions before raising a direct contact request — many queries are resolved without waiting.
These four points cover the operational side of how we manage your information — from the moment you log in through to how long records are kept and who you contact when something needs to change. Each point reflects what we actually do, not a general statement about data practices in the industry.
Your account credentials are stored in hashed form and are not accessible in plain text by our team. Session tokens expire after inactivity. If you believe your account has been accessed without your knowledge, contact support immediately through the live chat or email route.
We use session cookies to keep you logged in and functional cookies to remember your device preferences. You can clear or block cookies through your mobile or desktop browser settings. Doing so may affect how certain account features load on return visits.
We keep your account data and transaction records — including Upay and Bank Transfer entries — for as long as your account is active and for any period required under applicable obligations. When an account is closed, retention follows the minimum period set by relevant law.
When this policy changes in a material way, we update the version date shown at the bottom of this page and, where appropriate, we notify you through your registered contact details. Continued use of your account after a change is posted means you have had the opportunity to review it.
These are questions we receive about how 42bd handles personal data, account records and your rights under this policy. Each answer addresses a specific question — not a general overview of the platform.
We collect the details you provide during registration — your name, email address and login credentials. Once your account is active, we also record transaction entries from payment activity such as Upay or Bank Transfer, and device data from your browsing sessions on our platform.
Yes. Log into your account and open the profile and transaction history sections to view your stored account details and payment records directly. For a broader data request beyond what the interface shows, contact our support team via the published email or live chat route.
We share data only where it is necessary to process your request — for example, passing payment details to the processor handling your Upay or Bank Transfer transaction. We do not sell personal data. Third-party services you reach from our pages operate under their own privacy terms.
Open your account settings from the signed-in area and update editable fields directly. If the detail you need to correct cannot be changed through the interface, contact support with a clear description of what needs to change and why. We will handle it through our standard account review process.
Transaction records — including entries from Upay and Bank Transfer — are retained while your account is active and for any period required under applicable obligations. The exact retention period can depend on your local law and eligible region. Contact us if you have a specific question about a record.
If you close your account, we retain your data for the minimum period required under applicable law and then delete or anonymise it. You can raise a specific deletion or anonymisation request through the email contact route published on our contact page, subject to what local law permits.